Good communication is essential to good health care

We help providers get better at both.

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We’re teaching it now, because we’ve been doing it for decades

The Trusted Messenger Program has no equivalent in health care or public health: a veteran, field-tested team of experts who’ve used communication to drive quality outcomes at local and national levels.

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We work in health care, but we may as well work in sales

Practices, hospitals, and health systems across the country have invited us to speak, to teach, to consult on all the ways we drive quality, engage patients, build relationships, and change behavior through communication.

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We’re relentless innovators, and we have the receipts to prove it.

Our award-winning work has been featured in the New York Times, Los Angeles Times, Washington Post, The Guardian, The Economist Films, Newsweek, NBCLX, USA Today Network, People, and many other media outlets.  

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We want to inspire a complete rethinking of, and dedication to, the power of communication in the practice of health care.

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