Build communication skills that improve patient outcomes
Communication is at the center of every patient interaction — but it’s rarely taught.
Our trainings give health care professionals and organizations the tools, frameworks, and strategies to communicate more clearly, build trust, and drive better outcomes.
Through practical frameworks, real-world scenarios, and immediately usable tools, we help individuals and teams communicate more effectively — with patients, with communities, and across care settings.
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TMP has delivered trainings for:
Learn from TMP, get CME
Many of our TMP training modules, including all of our online, asynchronous trainings, offer free continuing medical education credit. Multiple topics are grouped into thematic training modules that provide 1.0 hour CME credits.
The first one is now live - see below for topics and to sign up. More will follow soon.
Earn CME credit
1-hour training modules
Trainings grouped by topic & curriculum
Start & stop videos on your timeline
The TMP Training Series
Sign up for free online access to Module 1 of our Training Series. You'll learn strategies, tools, and tactics to improve your communication skills and strengthen your status as a life-changing trusted messenger.
Module 1: Maximizing Trust and Reducing Resistance
Taking AIMS: How to Handle, and Overcome, Patient Resistance
This lesson offers an overview of AIMS, a four-step, evidence-based communication approach that helps you meet patient resistance and navigate difficult conversations-including talks about vaccines-in a way that builds trust and improves patient receptivity.
The Power of Presumptive Recommendations
This lesson explores three common missteps HCPs make when making recommendations and explains how clear, concise presumptive recommendations can reduce resistance, build trust, and improve patient outcomes-especially for vaccines.
HCPs as Trusted Messengers
This lesson explores why, in an age of increasing skepticism and declining institutional trust, local health care providers are still the most trusted messengers, why good communication is essential to good health care, and what you can do and say to maximize that trust and help turn the tide.
How to Answer Any Question
This lesson explores a set of practical, strategic tools and techniques that make you a better, more confident communicator and empower you to answer any question with clarity, confidence, and compassion.
Is your organization interested in in-person trainings? Email us to connect with a member of our team.
"Thanks again for such a wonderful training, our members loved it."
Rachel Crocker
Texas Pediatric Society
"The AIMS training was very helpful and entertaining. The material will work really well with our patients."
Scott Barron, MD
Pediatric Associates
"Several attendees said it was the best webinar they've attended..."
Aiyana Bolar
Immunize Colorado