Health care is built on trust.
And good communication.
We’re the messengers.
And the message.
The Trusted Messenger Program has no equivalent in health care or public health: a veteran, field-tested team of experts who’ve used communication to drive quality outcomes at local and national levels. Two doctors, a nurse, and an academic who’ve been doing, and teaching, this work for decades – from exam rooms to hospitals to health systems, from grand rounds to professional conferences to university classrooms.
We know that many of the failures and frustrations in healthcare flow from one simple, unfortunate truth... healthcare providers aren’t formally trained in the skill they use most, and that is most critical to their success: communication.
We intend to change that.
Our mission
To empower health care providers, health systems, and integrated delivery networks to drive quality outcomes through the practice of evidence-based communication.
Our methods
We offer a comprehensive, field-tested series of trainings, resources, models, and workshops, delivered online or in person, that provide the strategies, tools, and tactics you need to improve your skills and strengthen your status as a life-changing trusted messenger.
Our commitment
Good communication is fundamental—not just to the practice of good medicine, but to the relationships that make the practice of good medicine possible at all. We’ve devoted most of our lives and careers to these ideals. Now, we’re devoting the rest of them to making sure everyone else in health care and public health does, too.
