Two doctors, a nurse, and an academic with decades of expertise using communication to improve patient care.

TMP exists because we know

communication is health care.

Communication is an essential part of clinical operations. It changes behavior, raises adherence, and improves quality outcomes. Communication closes gaps, builds trust, drives ROI, and strengthens patient relationships.

The TMP has no equivalent in health care or public health: a veteran, field-tested team of experts who’ve used communication to drive quality and improve patient care at local and national levels. We’ve been doing and teaching this work for decades – from exam rooms to hospitals to health systems, from grand rounds to university classrooms to professional conferences around the world. 

Our award-winning work has been featured in a host of media outlets, including New York Times, Los Angeles Times, Washington Post, The Guardian, The Economist Films, Newsweek, USA Today Network, People.

Our mission

To change the way health care communicates.

Our impact

TMP has delivered trainings and presentations to more than 11,000 health care professionals across 21 states and 7 countries (and growing).

We’ve worked with individual providers and entire care teams — including doctors, nurses, physician assistants, nurse practitioners, pharmacists, and school nurses — as well as health systems, associations, and community-based organizations.

Across every setting, our focus is the same: improving care by improving communication.

Explore our training offerings
"That was the best training presentation we've ever had."

Attendee, Pennsylvania Association of School Nurses & Practitioners 2026 Education Conference

"This was an EXCEPTIONALLY useful and helpful talk. I know our trainees are DEEPLY appreciative of this as well."

Ghady Haidar, MD, Associate Professor of Medicine, University of Pittsburgh

"Thank you for your fantastic presentation. I truly appreciate the effort you put into making it so relevant and thought-provoking. I walked away with a deeper understanding of how to tackle difficult conversations."

Clinical Pharmacy Specialist, The GIANT Company

Our trusted messengers

A veteran, field-tested team unlike any other in health care

Portrait of Todd
Todd Wolynn, MD, MMM
Executive Director

Todd Wolynn is a pediatrician with 30+ years of experience in primary care, vaccine research, and public health advocacy. He co-founded Kids Plus Pediatrics in 2010, served as its CEO for 12 years, and led the practice to nationally recognized expertise in innovation, patient engagement, and clinical quality. Todd most recently served as VP of Medical Affairs in Communication and Integration for Pediatric Associates Family of Companies.

In 2019, he co-founded Shots Heard Round the World, a nonprofit dedicated to protecting the online safety of health care providers and practices. For his pioneering work in health care innovation and science communication, Todd has been named an EY Health Care Entrepreneur of the Year, a People magazine national Vaccine Hero, and an AAP Holroyd-Sherry Award winner.

Portrait of Chad
Chad Hermann, PhD ABD
Vice President of Communication and Strategy

Chad Hermann is an award-winning writer, editor, filmmaker, and teacher with a national reputation for communication in both health care and academia. He has consulted for a wide variety of clients, including non-profits, advocacy groups, political candidates, and Fortune 500 Companies, and most recently served as VP of Communications for Pediatric Associates Family of Companies.

In 2021, People magazine named him a national Vaccine Hero for his work in health and science communication. Before working in health care, Chad taught at Carnegie Mellon University's Tepper School of Business, where he was named by Businessweek magazine as one of the top 25 undergraduate business professors in the country.

Portrait of Albert
Albert Wolf, MD, MBA
Vice President of Finance and Analytics

Albert Wolf is a pediatrician with 30+ years of experience in primary care, finance, and entrepreneurship. He co-founded Kids Plus Pediatrics in 2010, served as its CFO for 12 years, and helped lead the practice to nationally recognized expertise in innovation, patient engagement, and clinical quality. His rare combination of professional expertise bridges the gaps between evidence-based clinical work and data-driven financial administration. He most recently served as Senior Regional Medical Director and Director of Analytics and Process Definition for Pediatric Associates Family of Companies.

In 2016, he was named an EY Health Care Entrepreneur of the Year for the Western Pennsylvania and West Virginia region for his innovations in primary care pediatric practice.

Portrait of Joyce
Joyce Winkler, RN, BSN
Senior Director of Clinical Practice and Program Operations

Joyce Winkler has 30+ years of experience in both clinical and operational practice. After working as an RN in labor and delivery, postpartum, pediatrics, and NICUs, Joyce transitioned into management, working as Director of Operations of outpatient Women's Health at UPMC and as Clinical Director at Kids Plus Pediatrics. She most recently served as Regional Director of Clinical and Quality Operations at Pediatric Associates Family of Companies.

Joyce has partnered with staff, clinicians, C-suites, and legal, risk management, quality, and shared service teams to engage patients, create lines of service, design and support quality metric workflows for value-based care initiatives, and implement clinical policies and procedures. A member of Merck's U.S. Nursing Input Vaccine Group, Joyce works tirelessly to promote vaccine education and support public health efforts.

Trusted Messenger Program Advisory Board


Natasha Bagdasarian, MD
Chief Medical Executive, State of Michigan
Iyabode Beysolow MD, MPH
CEO, YB Consultants LLC
Michelle Fiscus MD, FAAP
Chief Medical Officer, Association of Immunization Managers
Terri Hinkley, EdD, MBA, RN, BSCN, CAE
CEO, National Association of School Nurses
Beth Hoffman MD, MPH
Assistant Professor, University of Pittsburgh School of Public Health
Rishi Manchanda, MD
Chief Executive Officer, Health Begins
Alex McDonald, MD, FAAFP, CAQSM
Family & Sports Medicine Physician, Kaiser Permanente
Ben Rein, PhD
Chief Science Officer, Mind Science
Margot Savoy MD, MPH, FAAFP
Chief Medical Officer, American Academy of Family Physicians
Seth Toback MD, MMM
Senior Vice President, Global Medical Affairs, Novavax Inc